Quality
Committed supplier, reliable on-time delivery
Quality
Committed supplier, reliable on-time delivery
Committed to being #1 in Quality
Rochester Precision Optics is proud that our Quality Management System complies with and is registered to ISO 9001:2015.
From quote to delivery, the entire workforce at RPO is focused on customer service, quality and continuous improvement. This culture is embodied in the four points of the RPO quality policy:
- producing Quality products
- that represent exceptional value
- and are delivered on time
- while striving to continuously improve our products, processes and people
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RPO's Quality Management System touches all aspects of design and manufacturing, including:
- An electronic document control system which includes:
- Customer and RPO drawings and specifications
- Work instructions covering design processes, set ups, manufacturing details, purchasing and sales processes, inspection and testing details and more
- Standard operating procedures which define key internal processes
- Calibration, first article, maintenance, inspection, purchasing, sales, design, training, manufacturing records and more
- Extensive quality and reporting systems that track scrap, on-time delivery and a variety of other important metrics
- Traceability of materials and products
- Internal Audits and Management Review to ensure ISO conformance and effectiveness of all our processes
- Documented, web based, Corrective and Preventive Action (CAPA) process to drive continual improvement
- Kaizen, Lean manufacturing and 5S methodology throughout the organization
- Robust design and prototyping processes ensuring efficient design and production of high quality products and services
- State-of-the-Art metrology including: Zeiss Micura CMM, OGP Smart scope, Keyence Vision system, Zygo interferometers, Mitutoyo 3D profilometer, 3D printing, etc.
- Environmental test capabilities including Thermal Cycling, Humidity, Salt Fog, Immersion, Salt and Water solubility, Adhesion and Abrasion of optical coatings
- First Article submissions to AS9102, etc.
- Inspection processes including, first piece, in-process, final and receiving
- Statistical process Control (SPC) implementation for critical processes